eCommerce Technology
Trends 2023

1: Voice Shopping

Voice shopping is one of the eCommerce latest technology trends. Voice shopping is already available from many well-known online merchants, including Amazon, Walmart, Alibaba, and many others.

2: Multichannel Personalization

Customers of today expect a more tailored purchasing experience from the businesses they purchase from. An increasing number of business owners are employing eCommerce latest technology trends. Many businesses are expected to prioritize omnichannel in the upcoming years since client acquisition costs (CAC) are continually rising.

3: Advanced AI

Artificial Intelligence (AI) is being used by an increasing number of businesses to enhance their workflows and procedures. And online retailers are hardly an exception. AI enables internet merchants to provide a more individualized client experience. AI is a tool that eCommerce sellers utilize to improve forecasting, order tracking, and post-sales support.

4: Video and Augmented Reality

For eCommerce companies, video and Augmented Reality (AR) have changed the game. The use of video to educate potential buyers about your goods has become increasingly popular. Instead of utilizing merely pictures, sellers can demonstrate their products considerably better through video. The use of Augmented Reality (AR) advances the situation. Customers can view the thing they’re looking for in 3D, which improves the online shopping experience.

5: M-Commerce

More than half of the world’s population now uses smartphones for internet shopping. Social commerce helps in driving a lot of sales for online stores. Customers still mostly use desktop computers to conduct their online purchasing. It won’t last for very long, though, as worldwide digital trends in the eCommerce industry indicate that mobile devices will soon overtake other technologies.

6: Hyperautomation

Hyperautomation is the latest addition to the trending eCommerce technologies and you must be wondering how exactly it functions. Multiple technologies, including Artificial Intelligence (AI), Machine Learning (ML), robotic process automation (RPA), and others are referred to as hyper-automation.

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