Coco Leni

Problem:

The client faced a lot of hassles in expanding his business beyond his native place and finding his core customers.

Solution:

Exclusive Website:  Our team performed an extensive business analysis to explore its core customer range and its expectations from a premium website. We followed an agile development process to build an eCommerce website that would host flawless products and be accessible to customers across the globe. We focused on attractive and modern design with immaculate features to attract and retain more customers.

Problem:

The client was facing trouble in managing large order volumes and creating the inventory-to-order balance.

Solution:

Streamlined Order Management:  We built the website with keeping their internal processes and order management in mind. The website has been streamlined and automated to handle various quantities of orders from different locations. Our experts added functionalities that would auto-update the inventories and sort the order delivery time according to the availability of stock and distance of the delivery location.

Problem:

The client was finding it difficult to retain customers due to a stagnant and generic shopping experience.

Solution:

Advance Filters and Customization: After a thorough analysis of the products our client is selling and the different face shapes, tastes, and preferences of clients, we incorporated advanced filters and customization options into the website. The customers could choose eyewear’s shape, material, and color according to the front and arms. Additionally, to provide a tailored shopping experience, customers are offered multiple face shape options and standard measurements.

Problem:

The client had a large number of SKUs and was facing problems changing the price list in one go.

Solution:

Automated Rate list: It is essential to adjust the prices by various product features to offer a fully customized experience while maintaining the client’s revenue.We added functionalities where the customers could pick and choose the different components of their eyewear which are rated differently, and the total price of the end product would get updated in real-time according to the choices made or modified.

Problem:

Lengthy ordering process was hampering client retention and adversely affecting the client’s business.

Solution:

One-Tap Checkout: The most frustrating part of purchasing is the long and complicated checkout process. Keeping this in mind, we added a one-tap checkout option to minimize the ordering process effort of the customers. Customers were provided all the necessary options and payment methods on the same page for a simple checkout procedure; and only needed to enter their key information once, which would be AutoSaved.