Restaurant and More

Problem:

Restaurant and More had a huge and quality product line of restaurant appliances, but it lacked a dedicated web portal that would showcase their products effectively. The lack of a dedicated web portal limited RestaurantandMore in expanding its reach and having a huge customer base.

Solution:

A Custom eCommerce Solution
We built a custom eCommerce platform that helped Restaurant and More to effectively showcase large product lines in a well-organized way into different categories and sub-categories. The structured catalogue allowed customers to navigate through the different appliances effortlessly and explore their desired products with ease. This eventually helped Restaurant and More to deliver an intuitive and engaging customer experience, which boosted overall sales.

Problem:

The large appliance catalogue of Restaurant and More would make it troublesome for customers to find their desired products on the go. Manually searching through the vast product line would become time-consuming and frustrating, resulting in lost opportunities.

Solution:

Customized Feature-Based Filters
As a solution, we implemented custom filters for each category and sub-category of appliances based on features like size, capacity, and price. The custom filters allowed customers to find their desired appliances quickly and efficiently without wasting time in manual searching. This helped Restaurant and More enhance customer experiences, which ultimately led to higher conversion rates.

Problem:

With thousands of commercial appliances, it would become cumbersome for Restaurant and More to manage various daily operations like product uploads and inventory control. This would result in inefficient workflows, which would eventually hinder their growth and success.

Solution:

Custom Management Modules
We introduced numerous custom modules for bulk product upload, inventory management, appliance category and sub-category management, and dynamic pricing management, which simplified backend management for Restaurant and More. Such modules helped Restaurant and More to grow effectively while boosting operational efficiency.

Problem:

While purchasing online, customers need to have detailed insights into their desired products to make confident purchases. Restaurant and More lacked detailed appliance descriptions, which would hinder customers from having a clear understanding of their desired appliances and making a wrong purchase, which would increase return rates.

Solution:

Detailed Appliance Descriptions with Images
We added detailed descriptions for each appliance, including specifications, high-quality images with zoom-in/zoom-out ability, and core features in a structured way. The detailed specifications acted as a guide for customers that allowed them to have a complete understanding of their desired appliances, leading to confident and right purchase decisions.

Problem:

Secure payment processing and order tracking are the most crucial pillars of any eCommerce solution. The customers of Restaurant and More would feel reluctant to make a purchase in the absence of order tracking and security assurance for payments. This would result in missed opportunities.

Solution:

Real-Time Order Tracking and Secure Payment Gateway Integration
As a solution, our team embedded secure payment gateways like PayPal in the web solution. Besides, we even integrated an order tracking system that provided real-time updates to customers regarding their ordered appliances. These additions helped Restaurant and More build trust and confidence in customers which eventually led to long-term relations.