Tonic, an aspiring e-learning platform, approached us with the vision of developing a scalable mobile app and a robust web portal to revolutionize online exam preparation. The client faced challenges in managing content and users, and delivering personalized experiences to students.
Through meticulous planning and technical expertise, we successfully built an integrated e-learning platform, comprising a user-friendly mobile app and a feature-rich web portal. Our solutions addressed issues related to user roles, content management, personalization, and engagement, leading to significant improvements in Tonic’s operations and user satisfaction.
Tonic provides an e-learning mobile app for students preparing for different exams. The platform aims to provide a one-stop solution for all their preparation needs, from study materials to question banks to test series.
However, the client faced critical issues with managing users, content, and ensuring an engaging experience. This case study outlines how our team transformed Tonic’s platform with a powerful web portal and an easy-to-use mobile app, addressing their pain points effectively.
Founder
Explore the challenges faced by our client in the e-learning domain and the innovative solutions we provided to address them effectively. From creating personalized learning experiences to streamlining administrative functionalities, we aimed to deliver a powerful and all-in-one solution.
Problem:
The client faced the challenge of scaling its business beyond physical classrooms.
Solution:
We addressed this problem by creating a comprehensive e-learning platform that included both a user-friendly mobile app and a highly-functional web portal. This allowed users to access educational content easily on their mobile devices, ensuring a seamless learning experience. At the same time, we made management easier for the client through a dedicated admin panel.
Problem:
The client encountered difficulties in managing different user roles and accessibilities within the e-learning platform.
Solution:
To overcome this challenge, we implemented a multi-role system, dividing users into four distinct roles: admin, sub-admins, tutors, and students. Each role had specific rights and access levels. Admins had full control over user roles and functions, assigning sub-admins rights as needed. Tutors could upload study materials and tests, which required approval from the admin before being made available to students. This structured hierarchy streamlined the platform’s operations and ensured proper content management.
Problem:
The client faced troubles in offering exclusive and personalized learning experiences to their students.
Solution:
To meet this requirement, we designed a dedicated mobile app for students, providing them with a personalized login experience and access to various courses tailored to their needs. The app offered exclusive plans, including study materials, videos, test series, and live classes, allowing students to choose the learning content that suited them best. Real-time updates and personalized notifications enhanced user engagement and satisfaction.
Problem:
The client faced challenges in managing app operations, content, and permissions.
Solution:
We provided the client with a powerful web portal that granted admin users full control over platform operations. Admins could add users, assign roles, and create courses and test materials. They also had the authority to set pricing and manage all aspects of the platform from the backend, ensuring smooth and seamless management of the e-learning platform.
Problem:
The client was struggling in attracting new and retain existing students.
Solution:
To achieve this goal, we introduced personalization features to the platform. Specially crafted courses, tailored to individual needs, are made available to students. Additionally, we included personalized scheduled notifications to keep the students engaged and informed about relevant content. The inclusion of a coupon feature allowed the admin to offer discounts and incentives, building loyalty among the user base and encouraging repeated usage.
Problem:
The client struggled with content management, enhancing engagement, and communication within the platform.
Solution:
We integrated a Content Management System (CMS) into the web portal, empowering the admin to make announcements and manage PDF documents easily. Video promotion options catered to students at different stages of learning, fostering engagement through interactive content. The admin had complete control over webinars, with the ability to manage, unpublish, add remarks, or delete them as needed, ensuring effective communication and interaction between tutors and students.
Throughout the project, we followed a systematic and iterative approach, combining thorough requirements gathering, collaborative development, rigorous testing, and timely delivery. Our team worked closely with Tonic to understand their specific needs, priorities, and user expectations, ensuring a successful outcome.
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With the development of a web portal and a mobile app, we successfully captured the vision of the client and delivered a holistic e-learning solution.
1. A streamlined user role system resulted in improved content accessibility and faster approval workflows.
2. An intuitive mobile app with personalized courses and notifications led to increased user retention and satisfaction.
3. Powerful web portal with CMS facilitated efficient content management and enhanced communication with students.
4. Personalized course offerings and notifications increased user engagement and fostered platform loyalty.
5. Implementation of personalized notifications ensured timely communication and reduced missed updates.
6. Optimized web portal backend significantly improved administrative efficiency and decision-making processes.
Our team utilized a cutting-edge tech stack, incorporating industry-leading technologies to build a robust and scalable e-learning platform. The careful selection of technologies, tools, and frameworks enabled us to deliver a seamless user experience.
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Tonic was thoroughly impressed with our services and the solutions we provided. Their satisfaction is evident in the following testimonial. We are thrilled to share our client’s testimonial:
“Kudos to technocrats team for a job well done! Their seamless design, user-friendly interface, and prompt communication made the entire process enjoyable. The app’s functionality and engaging content are fantastic. Highly recommend!“
Founder