How To Use Digital Technology for Business Solutions
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Gulshan Chandan

September 22, 2023
  • News

When comparing the corporate environment to fifteen, ten, or even five years ago, it’s evident that significant changes have taken place. Technological advancements have enabled businesses to reach larger audiences and conduct operations globally, providing their customers with a plethora of benefits. Regardless of size, location, or industry, these advancements have reshaped our way of relating, communicating, and problem-solving.

According to market research, advancements in digital technology have significantly enhanced efficiency across various industries, not just in the IT sector. After undergoing digital transformations, 52% of businesses worldwide report increased worker productivity and improved performance, while 49% report delivering a better customer experience.

This blog post will shed light on how you can adopt digital technology in an effective way with a few useful tips for successful implementation.

How to Implement Digital Technology

How to Implement Digital Technology

We have compiled the right way you can integrate tech into your daily business activities effortlessly:

    • Spotting the Issues

Begin by taking a good look at your business. What’s causing the most headaches? Which tasks are consuming too much time and money? Identifying these problems is the first step in resolving them with digital technology.

    • Exploring Tech Solutions

After identifying the challenges, it’s time you start to consider your tech options. There are plenty of tech tools available out there, so do a proper analysis on what option suits you the best according to your budget and needs.

Technology is a very diverse concept. There are multiple tools that can be used for a variety of standard or complex tasks. Choosing the right tool for the right task can make a huge difference in your operations. It’s also necessary to keep yourself updated with the latest tech developments to stay ahead in the market.

    • Making Tech a Team Player

Selecting the right solution is one thing, but making the most of it is another. Ensure it blends smoothly into your business and teach your team how to use it. This ensures you get the maximum benefit from your new tech.

Imagine tech as a new team member. You wouldn’t just introduce them and leave, right? You’d give them the rundown, show them the ropes, and ensure they integrate well with the existing team. Tech is no different—it needs a smooth onboarding to become an asset.

    • Checking the Results

Once you’ve deployed the digital technology, it’s important that you check its performance. If it’s not working the way it’s supposed to, you can make necessary changes or try other options.

Most people make this common mistake that once they buy a certain tool they try to adjust to it, whereas the focus should be on checking if the tool is solving those business problems or not. To avoid this problem, it’s better if you invest in customized tech solutions.

Few Examples of How Tech Can Help Your Business

Few Examples of How Tech Can Help Your Business

Problem: Your business is taking too long to process customer orders.

Solution: You can automate the order processing process by implementing a customer relationship management (CRM) system.

Problem: You are facing trouble tracking customer interactions and preferences.

Solution: A customized customer relationship management (CRM) system can help you solve this problem too.

Problem: It is difficult to interact or collaborate with employees who are working remotely or at different locations.

Solution: This complexity can be easily solved by Implementing cloud-based collaboration tools, such as Google Docs or Microsoft Office 365, or a more customized and secure communication solution developed exclusively for you.

Problem: You are facing difficulties in attracting and retaining customers.

Solution: Digital marketing tools, such as search engine optimization (SEO) and social media marketing can assist you in reaching potential customers and promoting your products and services.

Problem: You are incapable of tracing why your business is not growing.

Solution: In such a scenario, you can implement business intelligence (BI) tools to analyze your data and gain insights to make better business decisions.

Still Using Legacy Technology? Upgrade Your Business!!

Role of Tech in Different Industries

Role of Tech in Different Industries

There are many industries that are totally revolutionizing the way they operate by adopting digital technology to streamline their business processes. Here are some industries that are at the forefront of this revolution:

    • Retail

Technology has totally revolutionized the way we shop. Gone are the days when we had to go out to buy everything or retail businesses needed a big staff to manage and track everything. Now you can simply use your smartphone to scan a product’s barcode and you instantly get access to all the necessary information. 

With mobile apps, this is a reality! You can scan, pay securely, and even track your orders seamlessly. And we cannot forget eCommerce! Although it has been around for a while, it has progressed a lot with the introduction of AI and AR/VR.

    • Healthcare

Healthcare has progressed in leaps and bounds with the help of technology. You can consult with healthcare professionals remotely, ensuring timely medical attention. On the administrative side, electronic health records (EHRs) are like organized digital files that healthcare providers can access, allowing for smoother communication and ultimately enhancing the quality of care.

    • Education

Education is embracing technology to make learning a 24/7 adventure. With online learning platforms, students can learn anything they want to, on the go. Many educational institutes have built apps for their students or are using a SaaS platform to provide exclusive and attractive lessons. It’s a technological education revolution, enhancing engagement and making learning accessible.

    • Finance

Managing finances has never been easier, thanks to digital technology. Picture being able to check your account balance, transfer money, and pay bills with just a few taps on your smartphone. That’s the magic of mobile banking apps! And for the financially inclined, online brokerage platforms are a treasure trove, allowing you to trade stocks and manage your investments with ease. It’s all about convenience and efficiency, making finance a friendlier space.

Tips for Success

Tips for Success

Start Small: Begin with a couple of technologies that will have the biggest impact and make changes or replacements wherever necessary.

Get Everyone Onboard: Explain to your team how the tech benefits them and the business. Get their input and provide training. This will fetch you a high ROI in the long run.

Stay Curious and Informed: The tech world is constantly evolving. Stay curious and keep learning about the latest advancements. It’s like following the plot twists in your favorite TV series—each twist is more exciting than the last!

Customize for Optimal Results: Just like tailoring a suit for the perfect fit, customize your tech solutions to suit your business needs. It’s about making tech work for you, not the other way around.

Regular Tech Check-ins: Technology is a bit like a plant—it needs care and attention. Schedule regular check-ins to ensure your tech solutions are performing well and meeting your business goals. If they’re not, consider some updates and adjustments.

In Conclusion

Digital technology is capable of incredible feats. It supports our efforts to improve our daily lives, explore the unexplored, and find solutions to challenging problems. Moreover, it aids in resolving everyday issues, like completing tasks on time to be home by six and ensuring your staff are paid promptly.

Next time you encounter a problem, the likelihood is that a digital technology solution exists. Technocrats Horizons understands the importance of digital tools including mobile apps, custom web solutions, and digital marketing. We invite you to get in touch with us to talk about how we can make your company successful in the digital era.

Need Help With Technology Transformation? Choose Us!!

About The Author

Mr. Gulshan Chandan, Customer Experience Head of Technocrats Horizons Compusoft Pvt. Ltd, is the driving force behind the company's success. With over a decade of experience in the industry, he is on a mission to redefine what it means to deliver exceptional customer service. Mr. Chandan is passionate about building lasting relationships with customers and is always looking for ways to go above and beyond to ensure their satisfaction.

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